• Hytera Lightens the Communications Load for Salford Stadium

    Other Sectors | Case Study

Managing communications across a stadium requires a great deal of consideration. The radios have to be robust and easy to use, yet also comfortable for wearing throughout the day. The transmission quality has to be excellent, with high crowd noise levels and concrete to pass through from one end of the stadium to another.

Existing Motorola radios deemed too heavy

In addition to Hytera’s sponsorship of the Salford Red Devils Rugby Club, a Hytera Digital Mobile Radio (DMR) communications system has been rolled out at the AJ Bell Stadium in Salford, PD705 radios for over 70 members of staff.

As part of a review of all contracts, Stadium Manager Ruth Steenson initiated a review of the AJ Bell Stadium’s communications system. The stadium was using a Motorola system with radios that were deemed too heavy. She contacted her radio provider, Pennine Telecom, who recommended installing a Hytera DMR Radio system.

Hytera's solution

The solution proposed by Pennine was to provide a managed DMR service for the whole stadium, using Hytera’s PD705 two-way radios. The AJ Bell stadium required a system that would work across the whole stadium. With regular packed-out games, noise-cancellation was high on the agenda, but equally, with a lot of concrete, the system had to be strong and transmission quality had to be high, even out in the car parks.

The radios would be used throughout the week when the stadium is used for conferences, but above all the radios had to be robust, fit for use every day of the week, and easy to carry around. Most importantly, with constant use of an earpiece, they had to be comfortable. Users are wearing earpieces for 8 hours a day, which was an issue with the previous radios.

The stadium has several teams, each of whom would require a dedicated channel. This includes the stadium company, the caterers, the car park and G4S who manage security. All communications would go through a central control.

Value brought by Hytera solution

The 3-yr managed service provided by Pennine was noticeably more cost-efficient than the existing long term hire solution. The radios were equally lighter and more comfortable to wear, and the feedback from staff has been that the radios provide excellent transmission quality wherever they are in the stadium.

Users have commented that the buttons on the radio make it easy to use even when the radio is attached to the back of their belt and the earpiece is comfortable enough for users not to notice it, even after 8 hours’ of use.

The roll-out by Pennine Telecom was seamless, with the Hytera radios coming into use quickly with minimal disruption to the business.

Key features

  • Significantly lighter than Motorola equivalent, while maintaining robustness
  • Multi-channel
  • Tier II DMR

“It’s imperative to have reliable comms in a security set-up. Peoples’ lives are at risk. The Hytera solution implemented by Pennine has not only provided us with cost savings to pass on to the rest of the business, but has also given us a multi-channel comms solution that is easy-to-use, lightweight, and reliable.”

Ruth Steenson, Stadium Manager
AJ Bell Stadium